When will my biscuits arrive?
All orders will be sent by Royal Mail First class every Tuesday & Thursday so they should arrive by the next day, however please allow 1-3 working days due to Covid-19 still having affects on Royal Mail.
Once are biscuits have been processed through Royal Mail, we do not hold resposibility for any delay.
How long will my biscuits last?
Our biscuits are freshly baked to order and are best eaten within the week received but if you have great willpower and haven't eaten them in one go then they will last up to 1 month in an airtight container.
Can I create a custom order?
OF COURSE YOU CAN :)
Just get in touch on our contact page OR just email us directly at email@example.com
How are the biscuits packaged?
They are presented in a white clear lid gift box with food safe cushion padding, ribbon and a thank you note.
Our biscuits have been put through many tests to ensure they are delivered looking just as beautiful as when they left us. However, on the occasion that your order is damaged then please contact us directly on our contact page or on firstname.lastname@example.org.
What ingredients do you use for your biscuits?
Our original vanilla sugar biscuit contains: wheat flour, sugar, butter, vanilla extract and eggs.
We do our best to ensure food safety is in place but we do use nut products within our kitchen so there may traces of nuts within our products.
Postal / Delivery Update
All orders will be sent by Royal Mail First class every Tuesday & Thursday. All orders placed by Sunday midnight will be posted on Tuesday and any orders placed by midnight on Tuesday will be posted on Thursday.
However, if you do have an urgent request or would like your order to arrive on a specific day then get in touch and we will do our best to make it happen :)
Please note: Biscuits need a minimum of a 2-3 day lead time.